{"id":3361,"date":"2025-12-22T06:07:36","date_gmt":"2025-12-22T06:07:36","guid":{"rendered":"https:\/\/tmsbrokerage.com\/?p=3361"},"modified":"2025-12-22T06:07:36","modified_gmt":"2025-12-22T06:07:36","slug":"asistencia-a-agentes-en-tms","status":"publish","type":"post","link":"https:\/\/tmsbrokerage.com\/es\/2025\/12\/22\/agent-support-at-tms\/","title":{"rendered":"\u00bfQu\u00e9 ayuda ofrece TMS a sus agentes? (Spoiler: no es s\u00f3lo una direcci\u00f3n de correo electr\u00f3nico)"},"content":{"rendered":"<h2><b>\u201cApoyo\u201d es m\u00e1s que una palabra de moda<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">La mayor\u00eda de los OMF le dir\u00e1n que ofrecen \u201cun gran apoyo\u201d. Pero cuando realmente hace falta -durante el AEP, un problema de contrataci\u00f3n complicado o una pregunta de \u00faltima hora sobre el cumplimiento-, a menudo te quedas refrescando la bandeja de entrada con la esperanza de que alguien responda.<\/span><br \/>\n<span style=\"font-weight: 400;\">En <\/span><a href=\"https:\/\/tmsbrokerage.com\/es\/\"><span style=\"font-weight: 400;\">TMS<\/span><\/a><span style=\"font-weight: 400;\">, El apoyo no es un eslogan. Es la base de nuestra forma de trabajar. Y se manifiesta de forma real y tangible: antes, durante y despu\u00e9s de empezar a escribir.<\/span><\/p>\n<h2><b>Su viaje comienza con la incorporaci\u00f3n humana<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">En el momento en que se registra en TMS, no se le da un nombre de usuario y se le deja solo. Se le asigna un <\/span><a href=\"https:\/\/tmsbrokerage.com\/es\/medicareagentiq\/\"><b>Director de \u00c9xito de Agentes<\/b><\/a><span style=\"font-weight: 400;\"> cuyo trabajo es conseguir que te instales y te sientas seguro.<\/span><br \/>\n<span style=\"font-weight: 400;\">Su incorporaci\u00f3n incluye:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\"> \u00a0 \u00a0 \u00a0 <\/span><span style=\"font-weight: 400;\">Una llamada de bienvenida 1:1 en directo<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> \u00a0 \u00a0 \u00a0 <\/span><span style=\"font-weight: 400;\">Recorrido paso a paso por el CRM<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> \u00a0 \u00a0 \u00a0 <\/span><span style=\"font-weight: 400;\">Panorama de las principales herramientas y portales<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> \u00a0 \u00a0 \u00a0 <\/span><span style=\"font-weight: 400;\">Lista de comprobaci\u00f3n de la contrataci\u00f3n y gu\u00eda de acceso del transportista<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> \u00a0 \u00a0 \u00a0 <\/span><span style=\"font-weight: 400;\">Sugerencias de flujo de trabajo personalizadas basadas en su forma de trabajar<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">En su primera semana, sabr\u00e1 exactamente d\u00f3nde ir para qu\u00e9 y a qui\u00e9n pedir ayuda.<\/span><\/p>\n<h2><b>Apoyo continuo que realmente aparece<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Una vez realizada la incorporaci\u00f3n, no desaparecemos.<\/span><br \/>\n<span style=\"font-weight: 400;\">Tendr\u00e1s acceso a:<\/span><\/p>\n<h3><b>Su Gestor de \u00c9xito de Agentes<\/b><\/h3>\n<ul>\n<li><span style=\"font-weight: 400;\"> \u00a0 \u00a0 \u00a0 <\/span><span style=\"font-weight: 400;\">Piense en ellos como su \u201cdefensor interno\u201d.\u201d<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> \u00a0 \u00a0 \u00a0 <\/span><span style=\"font-weight: 400;\">Ayuda con escalamientos, revisi\u00f3n de la producci\u00f3n, renovaciones<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> \u00a0 \u00a0 \u00a0 <\/span><span style=\"font-weight: 400;\">Controles semanales si lo desea<\/span><\/li>\n<\/ul>\n<h3><b>Chat en directo y asistencia por SMS<\/b><\/h3>\n<ul>\n<li><span style=\"font-weight: 400;\"> \u00a0 \u00a0 \u00a0 <\/span><span style=\"font-weight: 400;\">Obtenga respuestas r\u00e1pidas dentro del CRM<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> \u00a0 \u00a0 \u00a0 <\/span><span style=\"font-weight: 400;\">Sin sistemas de venta de entradas ni largas esperas<\/span><\/li>\n<\/ul>\n<h3><b>Horario de oficina y llamadas semanales en directo<\/b><\/h3>\n<ul>\n<li><span style=\"font-weight: 400;\"> \u00a0 \u00a0 \u00a0 <\/span><span style=\"font-weight: 400;\">Participe en sesiones estrat\u00e9gicas con nuestro equipo directivo<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> \u00a0 \u00a0 \u00a0 <\/span><span style=\"font-weight: 400;\">Traiga sus preguntas y desaf\u00edos<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> \u00a0 \u00a0 \u00a0 <\/span><span style=\"font-weight: 400;\">Colabora con otros agentes que crecen como t\u00fa<\/span><\/li>\n<\/ul>\n<h3><b>Ayuda para el cumplimiento y la contrataci\u00f3n<\/b><\/h3>\n<ul>\n<li><span style=\"font-weight: 400;\"> \u00a0 \u00a0 \u00a0 <\/span><span style=\"font-weight: 400;\">Obtenga aclaraciones sobre los cambios en las normas de los CMS<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> \u00a0 \u00a0 \u00a0 <\/span><span style=\"font-weight: 400;\">Presentar nuevos transportistas f\u00e1cilmente con orientaci\u00f3n<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> \u00a0 \u00a0 \u00a0 <\/span><span style=\"font-weight: 400;\">Mant\u00e9ngase al d\u00eda de lo que se debe y no se debe hacer en marketing<\/span><\/li>\n<\/ul>\n<h2><b>Apoyo a agentes de todos los niveles<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Tanto si eres nuevo como si escribes cientos de aplicaciones al a\u00f1o, nuestra asistencia se adapta a tus necesidades.<\/span><\/p>\n<h3><b>Nuevos agentes:<\/b><\/h3>\n<ul>\n<li><span style=\"font-weight: 400;\"> \u00a0 \u00a0 \u00a0 <\/span><span style=\"font-weight: 400;\">Configuraci\u00f3n CRM realizada con usted<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> \u00a0 \u00a0 \u00a0 <\/span><span style=\"font-weight: 400;\">Sugerencias de marketing en funci\u00f3n de su presupuesto<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> \u00a0 \u00a0 \u00a0 <\/span><span style=\"font-weight: 400;\">Ayuda para comprender los ciclos de comisiones y las inscripciones<\/span><\/li>\n<\/ul>\n<h3><b>Agentes en crecimiento:<\/b><\/h3>\n<ul>\n<li><span style=\"font-weight: 400;\"> \u00a0 \u00a0 \u00a0 <\/span><span style=\"font-weight: 400;\">Revisiones de su cartera de proyectos y del rendimiento de las campa\u00f1as<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> \u00a0 \u00a0 \u00a0 <\/span><span style=\"font-weight: 400;\">Ayuda para elaborar planes de producci\u00f3n a 30, 60 y 90 d\u00edas<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> \u00a0 \u00a0 \u00a0 <\/span><span style=\"font-weight: 400;\">Orientaci\u00f3n para la contrataci\u00f3n y la incorporaci\u00f3n en caso de creaci\u00f3n de un equipo<\/span><\/li>\n<\/ul>\n<h3><b>Agentes establecidos:<\/b><\/h3>\n<ul>\n<li><span style=\"font-weight: 400;\"> \u00a0 \u00a0 \u00a0 <\/span><span style=\"font-weight: 400;\">Estrategia de expansi\u00f3n (nuevos mercados o l\u00edneas de productos)<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> \u00a0 \u00a0 \u00a0 <\/span><span style=\"font-weight: 400;\">Referencias y oportunidades de asociaci\u00f3n<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> \u00a0 \u00a0 \u00a0 <\/span><span style=\"font-weight: 400;\">Marca personalizada y ayuda en recursos de marketing<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">No tratamos a todos los agentes por igual, porque no lo son.<\/span><\/p>\n<h3><b>Ejemplos de apoyo en la vida real<\/b><\/h3>\n<p><b>Caso 1:<\/b><span style=\"font-weight: 400;\"> Un agente se qued\u00f3 atascado durante la AEP con un problema urgente de inscripci\u00f3n que corr\u00eda el riesgo de sanciones por incumplimiento. Nuestro equipo intervino en 30 minutos, se coordin\u00f3 con el transportista y resolvi\u00f3 el problema en el mismo d\u00eda.<\/span><br \/>\n<b>Caso 2:<\/b><span style=\"font-weight: 400;\"> Una nueva empleada no sab\u00eda c\u00f3mo organizar un evento. Le ayudamos a planificar su primera sesi\u00f3n de \u201cMedicare &amp; Muffins\u201d, desde el dise\u00f1o de folletos hasta los flujos de trabajo de CRM. Inscribi\u00f3 a 7 personas en 2 semanas.<\/span><br \/>\n<b>Caso 3:<\/b><span style=\"font-weight: 400;\"> Una agente con experiencia quer\u00eda introducirse en el sector de los SIL\/Duales, pero no sab\u00eda por d\u00f3nde empezar. Le proporcionamos formaci\u00f3n, guiones y plantillas de marketing, y le ayudamos a poner en marcha una nueva fuente de clientes potenciales.<\/span><br \/>\n<span style=\"font-weight: 400;\">As\u00ed es la verdadera colaboraci\u00f3n.<\/span><\/p>\n<h3><b>Lo que <\/b><b><i>No lo hagas.<\/i><\/b><b> (y por qu\u00e9 es importante)<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Nosotros no:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\"> \u00a0 \u00a0 \u00a0 <\/span><span style=\"font-weight: 400;\">Te dejan atrapado en bucles de correo electr\u00f3nico<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> \u00a0 \u00a0 \u00a0 <\/span><span style=\"font-weight: 400;\">Te obligan a seguir sistemas r\u00edgidos<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> \u00a0 \u00a0 \u00a0 <\/span><span style=\"font-weight: 400;\">Presionarte para que vendas \u201ca nuestra manera\u201d<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> \u00a0 \u00a0 \u00a0 <\/span><span style=\"font-weight: 400;\">Desaparecen tras contraerse<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u00bfPor qu\u00e9? Porque estamos en esto contigo. Cuando t\u00fa creces, nosotros crecemos.<\/span><\/p>\n<h3><b>Lo que dicen los agentes<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">\u201cNunca siento que estoy sola, y nunca me averg\u00fcenza pedir ayuda\u201d.\u201d<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"> \u201cHe trabajado con 3 FMO. TMS es el \u00fanico que me trat\u00f3 como al due\u00f1o de un negocio, no como a un n\u00famero\u201d.\u201d<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"> \u201cLa asistencia en directo durante el AEP me salv\u00f3. Habr\u00eda perdido la inscripci\u00f3n sin ellos\u201d.\u201d<\/span><\/p>\n<h3><b>Resumen: Apoyo que le ayuda a crecer, no s\u00f3lo a sobrevivir<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">La asistencia debe ayudarle a crecer, no s\u00f3lo a solucionar problemas. En TMS, eso es exactamente lo que hace.<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\"> \u00a0 \u00a0 \u00a0 <\/span><span style=\"font-weight: 400;\">Incorporaci\u00f3n con una persona real que conoce sus objetivos<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> \u00a0 \u00a0 \u00a0 <\/span><span style=\"font-weight: 400;\">Respuestas r\u00e1pidas y en directo cuando las cosas se tuercen<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> \u00a0 \u00a0 \u00a0 <\/span><span style=\"font-weight: 400;\">Estrategia que evoluciona con su empresa<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Si alguna vez te has sentido solo, ignorado o atascado con un FMO que hizo grandes promesas pero no las cumpli\u00f3, es hora de algo mejor.<\/span><br \/>\n<b>Estamos aqu\u00ed. Nos preocupamos. Y nos presentamos.<\/b><\/p>","protected":false},"excerpt":{"rendered":"<p>\u201cSupport\u201d Is More Than a Buzzword Most FMOs will tell you they offer \u201cgreat support.\u201d But when it really counts \u2014 during AEP, a tricky contracting issue, or a last-minute compliance question \u2014 you\u2019re often left refreshing your inbox, hoping someone replies. At TMS, support isn\u2019t a tagline. It\u2019s the foundation of how we operate. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":3363,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[],"class_list":["post-3361","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-medicare-agent"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Get Medicare Agent Support at TMS Beyond Email Help<\/title>\n<meta name=\"description\" content=\"See how TMS provides real support to Medicare agents, including onboarding, live guidance, and strategic advice, helping you to grow without micromanagement.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tmsbrokerage.com\/es\/2025\/12\/22\/asistencia-a-agentes-en-tms\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Get Medicare Agent Support at TMS Beyond Email Help\" \/>\n<meta property=\"og:description\" content=\"See how TMS provides real support to Medicare agents, including onboarding, live guidance, and strategic advice, helping you to grow without micromanagement.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/tmsbrokerage.com\/es\/2025\/12\/22\/asistencia-a-agentes-en-tms\/\" \/>\n<meta property=\"og:site_name\" content=\"TMS - Medicare FMO Texas\" \/>\n<meta property=\"article:published_time\" content=\"2025-12-22T06:07:36+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/tmsbrokerage.com\/wp-content\/uploads\/2025\/12\/1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1280\" \/>\n\t<meta property=\"og:image:height\" content=\"855\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"tmsinsurance\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"tmsinsurance\" \/>\n\t<meta name=\"twitter:label2\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/tmsbrokerage.com\/2025\/12\/22\/agent-support-at-tms\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/tmsbrokerage.com\/2025\/12\/22\/agent-support-at-tms\/\"},\"author\":{\"name\":\"tmsinsurance\",\"@id\":\"https:\/\/tmsbrokerage.com\/#\/schema\/person\/388f30f01fc6d6ebf51b68f09829ab9d\"},\"headline\":\"What Support Does TMS Give Its Agents? 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